These seeds (such as Aesculus, Castanea, and Quercus) are difficult to store and difficult to keep alive during shipping. We do the best we can to maintain their viability and check their quality before shipping orders.
Customers should choose shipping methods that are fast, as the seeds do not want to sit around very long outside of refrigeration. Once these seeds leave our shop we can not be responsible for possible deterioration due to delays in customs or in shipping.
